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Onboarding

WHAT Users need to learn an unfamiliar workflow or a new feature. WHY The best approach to make an interface feel “intuitive” is to use elements and interactions that users are familiar with. In cases of complex or very specific use cases users need to be “walked through” the process in the form of a […]

Empty state

WHAT The empty state, sometimes also called blank slate, is one of the most overlooked aspects in UX design. It refers to moments during the experience when screens, panels, or containers are empty. Leaving something blank or empty does not make a good first impression and leaves the user wondering what to do next. WHY […]